Author name: Jessica Frantzich

Employee engagement in the United States continues to decline, according to Gallup, and management is a key factor.  Gallup’s Quarterly Workforce Indicator surveys consistently show that managers are central to employee engagement, retention, productivity and trust in leadership, and communication is the heart of that. Knowing how—and how frequently—to speak with direct reports goes a […]

For many, the COVID-19 pandemic shifted when, where and how work got done. The lines between work and home blurred, and work-life balance went out the window. Employees felt stressed, fearful, anxious—and now they’re burnt out.  At the same time, many employees reassessed their priorities and what matters most to them in the workplace. They

In November 2022, Stripe, a financial services and software company, announced in an internal memo it was cutting 14% of its workforce as part of cost-saving measures. News of layoffs – especially at tech companies – is becoming common in the shifting and weakened economic landscape, but what makes Stripe’s announcement stand out is the